Q&A

HOW CAN I CONTACT YOU?

Send an e-mail to info@arcticcollection.com and we will answer your questions. 

HOW DO I CHOOSE THE RIGHT SIZE (SAMI BRACELETS)

Measure your wrist where the bracelet will sit and add about 1.5 cm. It depends on how tight you want it to be. Example: if your wrist is about 17.3cm, you can order size 18.5cm. If you want to buy a wide bracelet, you can add a few mm.

If you already have a pewter bracelet and want to measure what you have to determine the size, measure the back of the leather and do not include the loop. Keep in mind that we sew on the button on the bracelet, others may have the button hanging, which means that the sizes will be different.

The loop is not included in the length of the bracelet.

CAN I CHANGE IF THE SIZE WAS WRONG (SAMI BRACELETS)

Yes, you can, as long as you haven't used the bracelet. Contact us about the change and we will solve it. Send the bracelet back to us, put in a note that says return address and mobile number, and what you wish to get. We will post a new one to you.

HOW TO GET THE LOOP ON IN THE BEST WAY (SAMI BRACELETS)

The loop should be a little tight in the beginning so feel free to put the loop on and off the button a few times to make it easier to put on and take off the bracelet later. It can be a bit tricky but the reindeer antler button is beautiful and special on the bracelet.

CARE INSTRUCTION (SAMI BRACELETS)

Take off the wristband when showering, coming into contact with water, swimming in the pool, or going to the sauna to make it last longer. The bracelet is made of reindeer skin so should not get wet.

DOES THE BRACELET EXPIRE DURING USE? (SAMI BRACELETS)

The bracelet expands a bit when you use it because it's made of leather, but we reinforce inside the bracelet so it should last well, but it becomes softer with use.

ARE ALL SAMI BRACELETS HANDMADE

Yes, all braids are made by hand

CAN THE LEATHER STAIN? (SAMI BRACELETS)

It happens very rarely, but it can happen if you're unlucky.

WHAT KIND OF MATERIALS DO YOU USE IN YOUR SAMI BRACELETS

Spun pewter thread with 4% silver, the button is made of reindeer antler, the braid is sewn on reindeer skin or lamb nappa, as well as genuine silver beads.

HOW WE HANDLE YOUR PERSONAL DATA

We do not send you any mailings if you have not submitted your email to our newsletter / subscription list when you have given your consent to this. You will then receive information from us, offers and news. You can at any time stop and we'll delete your information. We do not sell any information to 3rd parties.